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A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult.
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A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult.
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A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult.
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Start with Maker template!
A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult.
Start with Maker template!
A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult.
Get Your Maker Template!
Businesses often become known today through effective marketing. The marketing may be in the form of a regular news .
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Businesses often become known today through effective marketing. The marketing may be in the form of a regular news .
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Businesses often become known today through effective marketing. The marketing may be in the form of a regular news .
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Businesses often become known today through effective marketing. The marketing may be in the form of a regular news .
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A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult.
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Software Engineer
Alpha's new Customer Support Representative will help our ever-expanding client base to maximise their use of our software. You will be the guardian of our brand and champion of our customers. You will be tasked with ensuring prompt attention, friendly communication, and thoughtful resolution of all client interactions. You are driven to go the extra mile to make an experience special. You are comfortable adapting to our ever-shifting priorities as we support rapid growth and change in our products. You love making a difference through your work, and are always looking for ways to improve the customer experience.
Outcomes
- Respond to customer emails efficiently while maintaining quality and empathy.
- Help customers with urgent queries over the phone.
- Keep internal and external knowledge bases and documentation up to date.
- Identify patterns in bug reports and feature requests and escalate appropriately.
- Work autonomously and take responsibility for completing projects.
Competencies
- Strong technical computing skills (e.g. basic networking skills)
- Exceptional communicator, both written and verbal.
- Your positive attitude is able to manage and resolve conflict with ease.
- Both a team player and an autonomous worker.
- Strong problem-solving skills.
- Highly organised and detail orientated.
- Enthusiastic about documentation and enhancing training material.
- Flexible and able to switch between tasks/projects when new needs arise.
- Able to work remotely.
- Available to work evenings and weekends on occasion.
Benefits
- Competitive salary.
- Work from home.
- Flexible working hours.
- Chance to become an integral part of a fast growing company.
- Pension contribution.
- Part time roles considered
Apply for this position